How To Use Sainsburys Self Service Check-out
Step 1
Assess the queue at the main till, and weigh this against the number of items in your basket (3).
Step 2
Decide that scanning three items at the Self Service check-out can't possibly take longer than waiting in that queue and, with a frisson of trepidation, make your way to the Self-Service lane.
Step 3
Press Start.
Step 4
Remember the last time you used Self Service (when you were charged 5p for a bag to put one Fudge bar in). Select 'I am using my own bags'.
Step 5
Place your purple spotty shopping bag in the bagging area, as directed, so that the machine can 'verify your bag'.
Step 6
Become confused when machine cannot verify your bag. Wonder if perhaps the bag is an existential oddity, that appears only to you because you want it to be there.
Step 7
Decide to ponder this question at a later date.
Step 8
Push some buttons to try and force the machine to verify your bag. It's purple and spotty, how can it not be verified?
Step 9
Take a great sigh of relief when the machine appears to give up on verifying your bag, and allows you to continue.
Step 10
Realise that it's probably charging you 5p for a bright orange Sainsburys turtle-killer. Realise that you no longer care about the turtles.*
Step 11
Scan first item.
Step 12
Place item in your bag.
Step 13
Heave another sigh of relief, and allow yourself to start believing it's going to work this time.
Step 14
Scan second item.
Step 15
Cry, as the machine bellows 'unexpected item in bagging area', attracting the attention of everyone in the small, city-centre shop.
Step 16
Wait for member of staff to come over and press a button.
Step 17
Place second item in bag.
Step 18
Scan third and final item.
Step 19
Place third item in bag. Suppress rising hope that perhaps this will soon be over.
Step 20
Press 'Finish and Pay'
Step 21
Count out the required amount (£1.52 in this case).
Step 22
Put £1 coin in machine.
Step 23
Put a 50p then a 2p coin into machine.
Step 24
Wait for machine to recognise the 52p just introduced to machine.
Step 25
After 5 minutes, accept that machine is not going to recognise your 52p.
Step 26
Cry some more.
Step 27
Consider paying an extra 52p just to end the horror of it all, and go home.
Step 28
Decide that that's what the machine wants and press the Help button
Step 29
Realise that the queue at the Real Person Check-out is now composed entirely of people that came into the shop after you. And that every one of them is watching you fuck this up as they wait to be served by a Real Person.
Step 30
Explain your plight to the very helpful and understanding Sainsburys man, who looks at you pityingly.
Step 31
Wait for Sainsburys man to get the keys for the machine.
Step 32
Watch as Sainsburys man opens the machine, unlocks the cash box, extracts 52p, locks the cash box, and closes machine.
Step 33
Inform Sainsburys man that you would pay an extra 52p just to make it stop. (He looks uncomfortable and says 'there's no need for that, miss'.)
Step 34
Re-introduce the 52p to the machine, successfully. Thank Sainsburys man for his help. ('Can I help you with anything else Miss?')
Step 35
Muster all the dignity you can, and leave the shop with your head held high, clutching your precious cargo to your chest.
Step 36
Realise that in the time you've been in there, darkness has fallen, the leaves have fallen from the trees and Christmas is just round the corner. Vow to never ever again attempt to use the Self Service Check-out facility in any shop. Ever.
*This was but a momentary blip - I do care about turtles! Don't buy turtle-killing plastic bags!
Labels: How Annoying, Shopping
This entry was posted
on Monday, December 14, 2009 at 10:19 am.
You can skip to the end and leave a response.
Why not employ a small child to do your shopping for your instead? They're often good with technology and very cheap labour.
I feel that over the years I have mastered the self check out till. But I only ever use them for a very small number of items, as they are not suited to a large shop (and nor is my temper).
I have managed to overcome the Sainsbury's "are you using your own bag" issue by not declaring this at the beginning and then saying how many I used at the end. It seems to save a lot of hassle. Not that you will care, as you have decided never to be so foolish as to self check out again - of course the other solution to avoid the long queues is shoplifting.
I have never been brave enough to even try the self-service checkouts. And now I'm not going to.
I have had the most unpleasant shopping experience of many years this morning. I have been using my local Sainsburys prior to 8am, but recently they’ve not opened regular tills and have three people directing to self-service tills. I can assure you that self-service tills are nigh on impossible if you are partially sighted. I cannot find barcodes fast enough on items before I am informed that the machine has timed out. I had this bloody woman overseeing the machine who kept on telling me that I'd timed out and resetting the machine. In the end I walked out, abandoning my shopping. I feel quite depressed that I’ve been cut out of a process – the purchase of necessities – that was quite manageable. Who sets the timing of transaction on these machines – can it be overridden locally? I regret I was too anger to ask, in situ.
In ours they've just set 5 of them up in a little semi circle (and got rid of the fresh vegetables) The piercing cry of the automated voice is just at the perfect pitch of cacophonic interference to make me suspect that the americans are extraordinarily rendering al quaeda suspects there during the hours of darkness and the store is just a front ........
I will never set foot in place again. It is without a doubt the worst shopping experience I have ever encountered.
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